Reservas
Bookings in order and confirmed, no more notebooks.
1,500.00 MT a month · 15,000.00 MT a year
- Users
- 2
- Venues
- 1
- Confirmation messages a month
- 150
- Marketing messages a month
- —
For restaurants in Maputo
Booking system for restaurants in Maputo.
Mesa Venue OS brings your restaurant's bookings, floor, waitlist, tabs and guests together. Diners book on Mesa Discover at no cost, and the request reaches your team.
Opens an email to ola@tentwelvestudio.com. The TenTwelve team replies with next steps and payment details.
Bookings everywhere
One booking arrives by phone, another on WhatsApp, another at the door. One ends up in a notebook, one in a message, one in the head of whoever picked up. On a Friday night, nobody knows for sure how many tables are free.
In Venue OS, bookings from Mesa Discover, from the phone and from people who walk in all go into one list. The floor shows the state of every table.
What your team uses
Each plan includes part of these tools. The table further down shows what is in each one.
- Bookings in one list: Mesa Discover, phone and walk-ins together. Mesa bookings can be confirmed on the spot, and guests get confirmations and reminders.
- Floor and timeline: The table plan with each table's state, and the evening's timeline. Drag a booking to another table or time.
- Waitlist and pacing: Who is waiting for a table, and a limit on arrivals per period so the kitchen can keep up.
- Tabs and invoices: Each table's tab, split equally or your way, and an invoice with IVA and NUIT to print or save as PDF. Mesa does not process the payment: the bill is paid at the restaurant.
- Guests: Each guest's profile with visits, preferences and allergies. On the Salão plan, also tags, segments and campaigns.
- Events and promotions: Events with RSVPs on Mesa Discover. Promotions only reach guests who agreed to receive them, and the Mesa team approves each one before it goes out.
- Reports: Bookings, no-shows and the busiest hours, by day and by period.
- Team and security: Roles and permissions per person, a password and a second step at every sign-in, and a log of what each person did.
It opens in the browser on a computer, tablet or phone. If the network drops during service, it keeps your changes and sends them when it is back.
How it works
- Write to us with the restaurant's name, the city, a contact person, a phone number and the plan you are interested in.
- We check the owner, the NUIT and the address, and reply with next steps and payment details. There are no payments on this site.
- We set up your restaurant on Mesa and turn the plan on. Add the listing, hours, menu, tables and booking rules, and invite your team. Everyone signs in with their own account.
- Bookings from Mesa Discover arrive with special requests and allergies.
Plans
Prices per restaurant, in meticais, IVA at 16% included. The annual plan costs 10 months.
Serviço
Floor, waitlist and team in one place.
2,500.00 MT a month · 25,000.00 MT a year
- Users
- 5
- Venues
- 1
- Confirmation messages a month
- 400
- Marketing messages a month
- —
Salão
Know your guests and talk to them.
5,500.00 MT a month · 55,000.00 MT a year
- Users
- Unlimited
- Venues
- 1
- Confirmation messages a month
- 1000
- Marketing messages a month
- 200
Grupo
Several venues on one account, on tailored terms.
From 12,000.00 MT a month · 120,000.00 MT a year
- Users
- Unlimited
- Venues
- Tailored
- Confirmation messages a month
- Tailored
- Marketing messages a month
- Tailored
What each plan includes
| Feature | Reservas | Serviço | Salão | Grupo |
|---|---|---|---|---|
| Listing, hours, menu and booking rules | Included | Included | Included | Included |
| Phone and walk-in bookings | Included | Included | Included | Included |
| Instant confirmation of Mesa bookings | Included | Included | Included | Included |
| Confirmations and reminders to guests | Included | Included | Included | Included |
| Notes on guest profiles | Included | Included | Included | Included |
| Table tabs and tax invoices | Included | Included | Included | Included |
| Floor plan and timeline | — | Included | Included | Included |
| Waitlist | — | Included | Included | Included |
| Pacing and turn times | — | Included | Included | Included |
| Staff roles and permissions | — | Included | Included | Included |
| No-show tracking | — | Included | Included | Included |
| Service reports | — | Included | Included | Included |
| Full guest profile, with allergies and history | — | Included | Included | Included |
| Events with RSVPs | — | Included | Included | Included |
| Calendar sync | — | Included | Included | Included |
| Advanced reports | — | — | Included | Included |
| CRM: tags, segments, history and import (or with CRM Clientes) | — | — | Included | Included |
| Campaigns and promotions (or with CRM Clientes) | — | — | Included | Included |
| Several venues in one account | — | — | — | Included |
Extras
To add to any plan. Price on request.
- CRM Clientes: Tags, segments, history, import and campaigns, with 100 marketing messages a month.
- 500-message pack: 500 more confirmation messages a month.
- Extra user: One more member of staff with access.
- Extra venue: One more venue or branch on the same account.
Without a plan
A restaurant without a plan stays visible on Mesa Discover and can accept or decline booking requests. The other tools are read-only, and data export always works.
Questions about Mesa Venue OS
How much does Mesa Venue OS cost?
Plans start at 1,500.00 MT a month per restaurant, IVA at 16% included. The annual plan costs 10 months. Every plan's price is on this page.
Does Mesa charge a commission per booking?
No. The price is fixed per restaurant, according to the plan.
Do guests pay anything?
No. Booking on Mesa Discover is free for diners and the bill is paid at the restaurant. Mesa doesn't process payments at this stage.
Do I need to install anything?
No. Venue OS opens in the browser on a computer, tablet or phone, and can sit on the home screen like an app.
What if the internet drops during service?
Venue OS keeps your changes and sends them when the network is back.
Can I keep taking bookings by phone?
Yes. Record them in Venue OS and they sit in the same list as the Mesa Discover ones.
What happens if the plan ends?
The restaurant stays visible on Mesa Discover and can accept or decline booking requests. The other tools become read-only and data export always works.
How do I get started?
Write to ola@tentwelvestudio.com with the restaurant's name, the city, a contact person, a phone number and the plan. We reply with the next steps.
Want your restaurant on Mesa?
Write to us and we'll reply with the next steps.